Virtual Headache Clinic Brings Specialists to NC
Adults ages 18 and older across North Carolina can now see headache specialists by video from a smartphone, tablet, or computer.
Updated on Nov. 5, 2026 in Stroke
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Novant Health has launched Novant Health Virtual Headache Care, a telehealth clinic offering appointments with headache specialists for adults across North Carolina. Patients ages 18 and older can connect through a smartphone, tablet, or computer.
Why it matters
Novant Health says the clinic is designed to close gaps in access to specialized headache treatment, especially for patients who live far from providers. Research Novant cited indicates that more than 90% of U.S. counties lack a certified headache medicine specialist, which is the access problem the virtual model is meant to address.
The access figure comes from research Novant Health cited showing that more than 90% of U.S. counties have no certified headache medicine specialist. The launch itself has no published clinical outcomes yet, since it is a newly opened service.
The players
Novant Health
A North Carolina-based health system that also offers virtual menopause care, men's health, weight management, and primary care.
Dr. Susie Platt
The lead physician of Novant Health Virtual Headache Care, serving as the clinic's headache specialist.
Dr. Megan Donnelly
A headache specialist on staff at Novant Health Virtual Headache Care.
The details
Patients connect with headache specialists through live virtual appointments on a smartphone, tablet, or computer, and can book through the Novant Health MyChart patient portal or its Virtual Care webpage. The clinic treats chronic migraines, cluster headaches, tension-type headaches, and other complex neurological pain disorders. Services include preventive treatments, symptom-relief therapies, coordination of diagnostic imaging, and follow-up care. Dr. Susie Platt is the lead physician, with Dr. Megan Donnelly also on staff.
Timeline
Launched November 5, 2026, with the announcement published that day.
Health Landscape
The launch reflects a broader push by health systems to use telehealth to reach specialty care that is scarce in many counties. Headache disorders have historically depended on specialists concentrated in urban centers, which leaves rural patients with limited options.
If you live far from a headache specialist or have chronic migraines or other persistent headaches, a virtual consultation may be a practical starting point. Worth discussing with your doctor whether a headache specialist visit fits your situation.
The takeaway
Access to certified headache specialists is limited in many U.S. counties, so virtual care can be a practical option for North Carolina adults with chronic headaches. Ask your primary care provider whether a headache specialist referral, in person or virtual, is appropriate for ongoing headache symptoms.
Further reading
For more on neurological conditions, explore our Stroke coverage.
Source note: This article includes information reported by WWAYTV3.
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